1. Information Collected

• Personal Data: Name, email address, phone number, job title, and company name (usually collected via contact forms or account registration).

• Technical Data: IP address, browser type, device information, and page visit history collected automatically through cookies.

• Transaction Data: Billing and shipping addresses and payment information if purchasing equipment.

2. How Your Data is Used

• Service Delivery: To provide product quotes, process orders, and provide technical support for cameras.

• Communications: To send firmware updates, safety notifications, and training invitations.

• Marketing: If opted-in, they may send newsletters or offers regarding new thermal imaging technology.

• Security: To monitor for fraud and ensure the safety of their digital services.

3. Sharing of Information

• Third-Party Providers: Data may be shared with logistics partners (for shipping) or service providers (like email marketing platforms).

• Legal Requirements: Information may be disclosed to comply with laws, especially regarding US and international export controls for thermal imaging technology.

• No Sale of Data: They generally state that they do not sell, rent, or lease customer lists to third parties for their own marketing.

4. Your Rights (GDPR/CCPA)

• Access & Correction: You have the right to request a copy of your data or ask for corrections.

• Deletion: You can request that your personal data be erased (subject to legal retention requirements).

• Opt-out: You can unsubscribe from marketing emails at any time using the “Unsubscribe” link in their footers.

5. Contact Information

For privacy-specific inquiries regarding FLIR products through Hi-Tech, you can typically reach out to:

• FLIR Corporate: dataprivacy@teledyne.com

• Hi-Tech Systems (India/Regional): info@hitech.in or flir@hitech.in